Professional PRO for Hospital

Job Code - 218 Female Professional PRO for Hospital / Healthcare Sector in Saharanpur A professional Public ralation Officer ( PRO ) or patient Relations officer in a hospital is the main bridge between patients, the public and the hospital staff. The PRO helps patients feel welcome, solves their problems and keep the hospital's public image positive. You will guide feedback and speak for the hospital services, handle feedback and speak for the hospital. key Responsibilities - . Welcome patients nad families. Help them understand admission , treatment and discharge steps. . Share details about hospital packages, rules and government health programs. . Listen to patient issues or worries. Work with doctors and nurses to fix problems quickly and politely. . Share good news, health tips and hospital updates with the local community. . Answer questions from reporters or carefully and honesty and arrange doctor interviews when needed. . Help share clear, safe and correct information during urgent public health situations.

. Bachelor's Degree or Master's Degree in Social Work, Communications, Business or a related field . 0 to 2 years of experience working in a hospital or customer service . Friendly Behavior, patience, good listening skills and the ability to stay calm during stressful times.

. Stable Work Environments . Career Growth . Supportive Team . Learing & Development