Receptionist in Hotel

Job Code - 2201 Female Receptionist in Hotel at Haridwar A receptionist is the friendly face of the hotel who welcomes guests, handles bookings and helps with check-ins and check-outs. . Greet people with a smile when they arrive, hand them their room keys and show them directions. . Answer phone calls and emails to book new rooms or change existing ones. . Register guests by checking their ID and prepare bills and take payments when thry leave. . Give information about the hotels rules, meal times and nearby places to visit. . Listen to guest complaints or special requests help fix them quickly. . Tell the cleaning staff which rooms are empty and ready for new guests. Key Responsibilities - . Take room reservations over the phone, email or online. . Calculate final bills, process payments and collect room keys when guests leave. . Give information about hotel rules,Wi-Fi codes, meal times and local tourist spots. . Listen to guest Complaints and fix issues quickly and politely. . Tell the cleaning team which rooms are empty and ready for new guests.

. Intermediate / a bachelor's degree in hotel management . 1 to 2 experience in customer service or a front desk role is preferred . Freshers are often hired and trained on the job . Use booking software, emails and basic office programs . Basic Computer Knowledge

. Learning Useful Skills . Chances to Get Promoted . Discounts on Hotel Rooms . Free Meals