Receptionist in Hotel

Job Code - 2240 Male Receptionist in Hotel at Saharanpur A hotel receptionist is the friendly face of the hotel who welcomes guests, manages room bookings and helps people during their stay. . Greet people when they arrive, check them into their rooms and hand them their keys. . Take phone calls, reply to emails and book new room reservations. . Create bills when guests leaves and collect cash or credit card payments . . Give advice on local restaurants, sights and transport. . Help guest with special requests or fix any complaints they have. . Talk with the cleaning staff to make sure rooms are ready on time. Key Responsibilities - . Answer phone calls andemails to book new rooms, change dates or cancel reservations. . Help guests leave, print their final bills and accept cash or card payments. . Tell guestsabout hotel services, meal times, Wi-Fi passwords and good places to visit nearby. . Listen to guest complaints and fix issues quickly or find someone who can help. . Talk to the cleaning staff to let them know which rooms are empty and ready for new guests. . Write down guest information, keep the front desk clean and organized and manage messages.

. Intermediate or a bachelor's degree in hospitality management is a plus . Know how to use basic office programs and hotel booking software . 1 to 2 years experience in customer service or a hotel settings is preferred . Some hotels hire freshers

. Monthly Payment . Travel Discounts . Learn Useful Skills . Indoor work