Telecaller Cum Receptionist

Job code - 2166 Female Telecaller Cum Receptionist in Doctor's Clinic at Saharanpur A Telecaller cum Receptionist in doctor's clinic handles two main jobs: Talking to patients over the phone and managing the front desk. . Welcome patients nad visitors warmly as they arrive. . Answer multi line phones, take messages and route calls to the correct staff. . Confirm identity, update personal details and check insurance coverage. . Keep the front desk stocked with necessary office items and forms. . Contact patients to confirm upcoming appointments. . Call or text patients ahead of time to confirm upcoming slots. . Answer initial questions and keep area clean and calm. Key Responsibilities - . Pick up phone calls from patients who want to book appointments or ask questions. . Call patients on the waiting list if an appointment slot opens up. . Greet patients with a smile when they walk into the clinic. . Collect and update patient information like their name, phone number and medical files. . Keep the waiting room neat and guide patients when it is their turn to see the doctor. . Collect consultation fees, issue bills and hand over receipts. . Maintain prescriptions, organize patient files and help with basic clinic pharmacy or lab report.

. Intermediate / Graduation or Diploma . 6 months to 1 year of experience in a hospital, clinic or call center . She must stay calm and polite

. Career & Skill Growth . Work Environment & Perks . Fixed working Hours . Respectable Job . Safe & clean workspace