Help & Support Hub
How Can We Help You?
Find answers to common questions for Candidates and Employers, or connect with our support desk.
WhatsApp Helpline
Direct instant chat with our support team for urgent queries.
Chat on WhatsApp
Email Support
Send your query with details and receive a response within 24 hrs.
info@neerajplacement.com
Employer Desk
Dedicated assistance for corporate & bulk hiring inquiries.
Contact Employer Support
Yes! Employers and corporate recruiters can post unlimited job openings, view candidate profiles, and connect directly with applicants via WhatsApp or Call completely FREE of cost. There are zero placement charges or hidden registration fees for employers.
Our platform uses multi-step verification including mobile OTP validation, DIGIPIN Indian address lookup, and active profile verification. Job seekers on our platform are highly motivated, giving recruiters high response rates.
You can search for jobs by title or location on our homepage. For Instant Chat Jobs, click "Apply via WhatsApp" to message the recruiter directly with pre-filled details. For standard corporate jobs, click "One-Click Apply" using your registered profile.
Yes! Go to your Candidate Dashboard and click Resume Builder & Upload. You can upload an existing PDF resume or fill in your skills to automatically generate a recruiter-ready formatted resume.
We maintain a transparent billing policy. Unused purchased credit packages can be refunded within 7 days of purchase. Duplicate payments are refunded within 5-7 business days. Check out our full Refund Policy page for complete details.
Credits allow candidates to unlock premium features like featuring your profile at the top of recruiter searches, receiving SMS job alerts, or highlighting applications for urgent vacancies.